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Procedure for obtaining approval and contract APAVITAL S.A.*

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- The connection/branching approval is the written document issued by the water supply and sewage service operator, which forms the basis for the conclusion of the contract between the operator and the user. For the issuance of the final approval, the electronic submission of the documents mentioned in forms F-089.1 or F-089.2 is required. Any applicant, individual or legal entity, who wishes a water connection and/or a sewage connection, must submit on the website www.apavital.ro, through the organizer by accessing the Submit documents section, the necessary documents listed in the forms corresponding to the request. Together with the required documents, the completed standard forms, depending on the legal status of the applicant, must also be submitted:

- Natural persons – F-089.1, F-111, F-012 and F-540 ;

- Owners associations – F-089.1, F-111, F-108 and F-540 ;

- Legal entity – F-089.2, F-011 and F-540 .

1. After verifying the submitted documents, if the file is complete, it is registered, and an invoice corresponding to the requested type of approval, according to the tariffs from the link https://www.apavital.ro/tarife-avize, is sent to the email address from which the registration was made. After confirming the payment sent to the email address from which the invoice was received, the file is forwarded to the Approvals Service for processing.

2. In case of an incomplete file or if additional information is required, the applicant will be contacted by email or phone to complete the approval documentation.

- After the file has been submitted to the Approvals Service, the applicant is contacted by the area engineer to identify an optimal technical solution for the issuance of the approval and the related project (for files with a project).

- The approval and/or project is issued within the deadline provided by law, depending on its type (from the confirmation of receipt of proof of payment to the registered email address):

* by sending it to the registered email address used for submission (site placement approvals and user change approvals);

* by physical presence at the Registration/Document Release Office (connection/branching approvals and projects, principle approvals).

- At the same time as the issuance of the approval and/or project, the beneficiary will receive information regarding the execution of the works - F-566 and the list of companies approved by APAVITAL S.A. to carry out works in the area of the consumption place for which the approval/project was requested.

​- At the end of the works, APAVITAL S.A. will be present for the reception of the connection/branch, applies the seal on the meter and completes the reception report of the works with the applicant. After the issue of the reception report, within 30 days, the applicant is invited to the APAVITAL S.A. headquarters for signing and collecting a copy of the contract for the provision/performance of the water supply and sewage service.


  • After obtaining the approval, only the signing of the contract or the addendum confers the status of APAVITAL S.A. customer for water and sewage services.


*
Entitled persons
Regulated professions
Required documents

Denumire

Descriere

Obligatoriu

Semnătură digitală

Tip document

Descarcă


-
CLIENT DECLARATION INDIVIDUAL - F-111*
Descarcă
Formular tipizat
DECLARATION OF CONSUMPTION POINTS*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
REQUEST FOR TERMINATION OF CONTRACT FOR ECONOMIC OPERATORS - F-011*
Descarcă
Formular tipizat
REQUEST FOR CONTRACT TERMINATION LEGAL PERSONS*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
SEPARATION PROTOCOL FOR NEWLY ESTABLISHED ASSOCIATIONS*
Descarcă
Formular tipizat
SEPARATE FLOW PROTOCOL FOR NEWLY ESTABLISHED ASSOCIATIONS*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
REQUEST FOR ISSUANCE OF NOTICE FOR INDIVIDUALS/OWNERS ASSOCIATIONS - F- 089.1*
Descarcă
Formular tipizat
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
WHY ARE DOCUMENTS NECESSARY*
Descarcă
Scanned document
The necessity of each document requested in the approval forms: F-089.1 and F-089.2.*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
Request for issuance of notice for legal entities - F-089.2*
Descarcă
Formular tipizat
Request for issuance of opinion for legal entities - F-089.2*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
Calculation methodology for completion duration*
Descarcă
Scanned document
Calculation methodology for completion duration*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
Form F-566 - Information on obtaining a contract with APAVITAL S.A.*
Descarcă
Formular tipizat
Information on obtaining a contract with APAVITAL S.A.*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
Guide for obtaining a water or sewage connection or branch*
Descarcă
Scanned document
Necessary information for contracting - How to become a client*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
Request to terminate contract for household users – F-012*
Descarcă
Formular tipizat
F012 - Request for contract for domestic users*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
Pre-contractual information form regarding the water supply and sewerage service – F-540*
Descarcă
Formular tipizat
Pre-contractual information form regarding the water supply and sewage service*
Document obligatoriu
Semnatură digitală obligatorie
Se poate obține prin OOTS
Issued documents

Denumire

Tip document

Descarcă


-
None
Fees

Title

Payment method

Value

Currency


None
Deadlines
Resolution time:
30
Calendar days
Case filling duration:
30
Calendar days
Notification deadline:
5
Calendar days
Appeal routes

The legislation does not contain special provisions regarding remedies; in case of dispute, the common law provisions apply.

*
Additional information
More info:
Links
Assistance and problem-solving services
None
Last updated: 
05 March 2026
Publicat de către: 
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
Institution responsible with document: 
Publicat de către: 
A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.
Apavital s.a.*
*Content marked with an asterisk (*) has been automatically translated and may not fully reflect the original meaning. For objective interpretation, please consult the Romanian version.
Apavital s.a.*
Str. Mihai Costăchescu, nr 6
Telefon: 0232215410, 0232215411, 0232215412, 0232215413, 0232969
Fax:
Email: contact@apavital.ro
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Serviciul Relații cu Publicul - Depunere cereri avizare și contractare

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