3/12/26, 4:15 AM
Starting from March 12, 2026, Romania’s Single Digital Gateway (ROePAS) is initially available to competent authorities that provide public services for citizens and the business environment.
Also, during the period March 12 – June 30, 2026, administrators of public institutions migrated from the PCUe platform (Single Electronic Contact Point) are invited to update in the new portal both the configured administrative procedures and the persons designated with the operator role.
3/12/26, 3:55 AM
The ROePAS platform is continuing the training process for public institutions at national level by organizing a new series of online workshops taking place during March–April 2026.
These sessions add to those previously organized, as part of an ongoing effort to support institutions already enrolled in the platform, with the aim of aligning public services with European standards of efficiency, transparency, and accessibility.
3/12/26, 2:50 AM
The Authority for the Digitalization of Romania (ADR) announces the production launch of the ROePAS platform — a digital infrastructure designed for the delivery and management of electronic public services.
ADR acts as the national coordinating authority for the implementation of Regulation (EU) 2018/1724 on the Single Digital Gateway, ensuring that citizens and businesses have access to information, online procedures, and assistance services. In this context, ROePAS is part of the project “Implementation of the Government Cloud Infrastructure,” funded through the National Recovery and Resilience Plan, Component 7 – Digital Transformation.
For the complete list of frequently asked questions and answers, please visit the Frequently Asked Questions section.
If you don't find what you're looking for here, you can also check the Guides page for more detailed information.
The ROePAS portal is intended for all individuals and entities interested in accessing and managing digital public services in Romania.
ROePAS is used by:
Individuals – citizens who access online public services, such as submitting requests, obtaining documents, or consulting official information;
Legal entities – companies, non-governmental organizations, and other entities that interact with public institutions for various administrative procedures;
Representatives of public institutions – officials and public administration employees who use the platform to manage and process requests received from citizens and companies/organizations.
The publication and updating of information in the ROePAS portal are the responsibility of each administrator designated by the enrolled authorities. Each public institution manages its own data through the platform.
The portal provides authorities with a tool for managing the services offered to citizens, while the content is managed directly by them through their designated administrators.
In order to provide you with the appropriate guidance, Romania’s Single Digital Gateway – ROePAS offers:
user guides;
video tutorials;
technical support for issues encountered, through a ticketing system;
a chatbot.
User guides
There are separate guides depending on the type of user (citizen, company, public institution), so that the information is tailored to your profile.
The official ROePAS guides can be accessed at:
(https://roepas.ro/ro/ghiduri)
Chatbot
The ROePAS platform includes a virtual assistant designed to guide you as closely as possible to the information you need.
Support tickets
The platform includes a “Contact” section where you can open a ticket to request support from the technical team.
For contact:
(https://roepas.ro/public/contact)
Depending on the institution involved, additional support channels may also be available, such as live chat, telephone, or email.
The purpose of the platform is to facilitate access for citizens and companies to digital public services, and users are encouraged to use all available resources in order to benefit from the clearest and most efficient experience possible.
The institution’s representative authenticates with ROeID, accesses the “Institutions” page from the top of the screen, and selects the “Institution enrollment” button. The enrollment form must be completed with the requested information and the request must be submitted to the portal administrator — the Authority for the Digitalization of Romania. The request will be reviewed, and after the enrollment is approved, the institution profile will be available in the upper right corner, under the profile icon.
Please note that, in order to enroll an institution, proof of the status as the institution’s representative and the signed enrollment form are required.
Bank account information is mandatory only if fee-based procedures are configured.
Automatically, the institution’s representative will be granted the role of institution administrator in the ROePAS portal.
After the request is approved, the institution will become visible in the platform and will be able to publish procedures and receive requests through ROePAS, according to the configuration carried out by the administrator.
Legal entity accounts are created automatically after authentication with ROeID. Based on the personal identification number (CNP), the system queries the ONRC database, and if the user is the legal administrator of a company, the company account is created automatically, while the individual user is granted administrator rights.
To add to the portal a legal entity that is not registered with ONRC or a foreign company, the administrator must follow the steps below:
Authenticate on the platform using the citizen profile;
From the profile, click the “Add legal entity” or “Add foreign company” button;
Complete the form and submit the request.
The ROePAS portal is integrated with the ANAF and VIES databases for the automatic retrieval of company information (name, address) based on the unique tax identification code.
Depending on the type of procedure, the services available in ROePAS may be:
Online procedures
ROePAS platform availability: 24/7, including weekends and public holidays;
Accessibility: from any device connected to the internet (laptop, mobile phone, or tablet).
These procedures can be completed entirely in digital format, without having to visit the physical office of the institutions providing such services.
The request is submitted through the ROePAS platform by uploading the required documents and signing them electronically where such a signature is required.
After submitting the request, it can be found in the “Submitted requests” section, from where you can:
track the status of the request;
download the final documents issued by the public institution;
check any messages or additional requests submitted by the operators processing the request.
Offline procedures
In this case, the platform provides the necessary information, such as the scope of applicability, the required documents, and the steps to be followed in order to obtain the service. However, actually obtaining the benefit requires physical interaction with the competent institution.
In this situation, ROePAS facilitates access to information and helps users prepare the documentation required to obtain the service, while the completion of the procedure takes place at the institution’s premises.