​• Ensures a thorough description within the institution regarding the Disadvantaged Operational Program, with the institution's employees benefiting from complete and coherent information about the implemented program.
• Provides assurance regarding the existence of the appropriate documentation for carrying out the activity.
• Ensures the continuity of the activity, including in conditions of staff fluctuation.
• Supports the audit and/or other authorized bodies in auditing and/or control actions, and the manager, in decision making.
• Other purposes.

2. Scope of application

• Specification (definition) of the activity to which the operational procedure refers: The Operational Program for the Assistance of Disadvantaged Persons 2014-2020 (POAD) has a total allocation of over 518 million euros and aims to reduce extreme poverty by distributing basic food (in the form of food packages and prepared meals), school supplies for children, layettes for newborns, clothing and footwear, and hygiene products to the most disadvantaged persons.
• Explicit delimitation of the procedured activity within the portfolio of activities carried out by the public entity: The activity is relevant in importance, being separately procedured within the institution.
• Listing the main activities on which and/or which depend on the procedured activity: All other activities within the institution depend on the procedured activity, due to the role this activity has in the proper and timely execution of all processes.
• Listing the departments supplying data and/or benefiting from the results of the procedured activity:

o Data supplying departments: All structures;
o Result supplying departments: All structures.

Departments involved in the activity process: Social Assistance.