The heating aid for the home and the energy supplement are granted based on the application and the applicant’s declaration on their own responsibility regarding the family composition and its income, accompanied by supporting documents.

The application is submitted by the holder of the heating aid for the home and the energy supplement, who may be

• the owner of the home
• the person who has transferred the home based on a contract with a maintenance clause;
• the holder of the lease contract;
• another adult family member legally authorized by the owner/holder of the lease contract;
• legal representative for single persons who have not reached 18 years of age.

In the situation where vulnerable consumers meet the eligibility conditions during the cold season, the establishment of the right to the heating aid for the home is done, by order of the mayor, as follows:

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• starting from the month the application is submitted, for those who have submitted the documents by the 20th of that month;
• starting from the following month, for those who have submitted the documents after the date provided in letter a
• When determining the net monthly income of the family or, as the case may be, of the single person, all the income that family members obtained in the month preceding the one in which the right to heating aid is requested is taken into account, including those from state social insurance rights, unemployment insurance, allowances, allocations, and permanent aids, regardless of the budget from which they are supported, legal maintenance obligations, and other legal claims.