The procedure mentions the way of ensuring free access to public interest information for the citizen or other interested parties (mass-media, NGOs, etc.), according to the provisions of Law no. 544/2001, with subsequent amendments and completions, within the City Hall. Through this procedure, it is aimed to ensure a correct, efficient, operative, and legal circuit of requests for public interest information.

The operational procedure concerns the free and unrestricted access of the person to any public interest information, as defined by law, constituting one of the fundamental principles of the relationship between individuals and public authorities, in accordance with the Constitution of Romania and the international documents ratified by the Parliament of Romania. The procedure establishes the way in which communication is ensured to the authorities, institutions, and interested persons regarding the acts issued by the director, under the conditions of Law no. 544/2001 on free access to public interest information. The procedure is mainly carried out for good cooperation between citizens and public institutions, for the interests of the public institution, the citizens, and the employees of the public institution.